VOICE AI FOR OPERATIONS & SUPPORT

Accelerate your teams with Contact Center Copilot and Ops Voice Assistant

Real-time guidance. Trusted answers from your systems. Secure voice actions with full audit.

DoorDashAccoladeJG WentworthCentral BankAffordable CareSignify Health
DoorDashAccoladeJG WentworthCentral BankAffordable CareSignify Health
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“When people reach out, they are going through something in healthcare. We’d like to reserve our human capacity to handle those difficult conversations. And VoiceAI allows us to do just that. Provide timely support for routine questions and let our human agents focus on the difficult conversations”
David Singh
Product Manager, Accolade

MEET OUR AI AGENTS

Contact Center Copilot

Real-time guidance for agents. Answers from your systems with sources. Faster, more confident resolution.

Operations Voice Assistant

Voice-first assistant for operations. Ask questions, trigger approved actions, and stay in control.

Trust, Control, & Transparency at Every Layer

Guardrails

Grounding and guardrails keep your agent on topic, while alerts, real-time reports, and warm escalations ensure timely intervention and oversight.

Auditing

Automatically evaluate 100% of conversations to understand the reasoning behind every decision and gain full transparency with a complete audit trail.

Data Governance

Your data is used solely for your AI Agent. We never train models or share it, and we follow industry-leading practices to protect your privacy.

Privacy

SOC 2 Type II, HIPAA, and GDPR-compliant. Your data is encrypted at rest and in transit, with rigorous access controls and audit logs.

AI agents that execute your workflows, end-to-end

Connect your AI Agents to the tools your teams already use

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Integration workflow across customer experience toolsIntegration logos for mobile view
INDUSTRY EXPERTISE

Built to work with the tools you use.

USE CASES

In-call guidance | Knowledge base search | Call summaries & CRM updates | Compliance checklists | Supervisor escalation | Quality monitoring

USE CASES

Order status & ETA | Dock and ramp activity | Inventory & bin locations | Close tasks by voice | Create tickets & incidents | Shift channels & handoffs

USE CASES

Delivery status | Route changes | Task comments by voice | Create customer requests | Team voice chat | End-of-shift summaries

USE CASES

Shift assignments | Incidents & downtime | Quality checks | Maintenance requests | Area-based channels | Logs, reports & tasks

Deploy voice AI across operations on a secure, scalable platform

WHY NEXORA

Three powerful products to supercharge your business

Contact Center Copilot

Real-time guidance for agents during live calls. Answers from your systems with sources, compliance checks, and faster resolution.

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Ops Voice Assistant

Voice-first assistant for operations teams. Ask questions, retrieve system data, and execute approved actions safely and reliably.

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Team Voice Chat

Instant voice communication for shift-based teams. Faster coordination, fewer handoffs, and quicker response to incidents.

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Launch Nexora with your team

built around

your processes

Want to see real impact in real scenarios? We’ll run a 2–4 week pilot and demonstrate measurable results.