AI FOR TRAVEL & HOSPITALITY

Customer service AI agents built for hospitality

From booking and reservations to on-property support and post-stay service, our AI Agents deliver personalized, responsive experiences that guests expect across every touchpoint.

Concord company logo
Robert Young photo
Robert Young
Director Ops Strategy
With
Nexora’s
AI
Agents,
we’ve
elevated
guest
experiences
while
reducing
service
pressure
on
our
teams.

Here’s how travel and hospitality leaders use Nexora

Always-on guest support

Deliver seamless, 24/7 guest service with AI agents that assist travelers before, during, and after their stay across channels and languages.

  • Reservations and booking support
  • Check-in and check-out assistance
  • Property and amenity questions
  • FAQs and self-service
Always-on guest support illustration

Copilot for hospitality teams

Empower front-desk, reservations, and service teams with AI guidance that surfaces guest context, next-best-actions, and service recovery options.

  • Upsell and upgrade prompts
  • Issue resolution guidance
  • Loyalty and status recognition
  • Guest communication support
Copilot for hospitality teams illustration

Guest experience insights

Learn from every interaction to identify service gaps, optimize operations, and continuously improve guest satisfaction.

  • Common service requests
  • Satisfaction and sentiment trends
  • Service recovery opportunities
  • Experience improvement insights
Guest experience insights illustration

Seamless integration with hospitality systems

Connect your AI Agents to the tools your teams already use

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Integration connection lines

Why travel and hospitality brands choose Nexora

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Continuous Learning Loop

AI Agents learn from real guest interactions to continuously improve service quality and personalization.

Real results from actual customers

Read Customer Stories
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22%
GUEST SATISFACTION INCREASE
44%
SERVICE EFFICIENCY GAIN
90%
FIRST-CONTACT RESOLUTION
95%
AUTOMATION COVERAGE

Ready to delight your guests?

Our AI Agents support hospitality brands across travel planning, on-property service, and post-stay engagement.

FAQ

How does Nexora support travel and hospitality brands?

Nexora helps hospitality providers automate guest interactions, deliver 24/7 support, and improve service consistency across booking, stay, and post-stay experiences.