Privacy Policy

INTRODUCTION
Nexora provides enterprises with AI-powered solutions designed to enhance customer interactions and operational efficiency. We are committed to respecting and protecting individuals’ privacy rights. This Privacy Policy explains how Nexora (“we”, “our”, or “us”) collects, uses, protects, and discloses personal data.

COLLECTION OF PERSONAL DATA
Information you voluntarily provide
We collect personal data that you voluntarily provide when you contact us, request a product demonstration, communicate with our sales team, or apply for open positions. This information may include your name, email address, phone number, company details, and any additional information you choose to share.

Information collected automatically
When you visit our website, we may automatically collect technical information such as browser type, device information, IP address, and usage data to help us understand how our site is used and improve its performance.

Information from analytics providers
We may use third-party analytics services to better understand website usage and improve our services. These services may collect anonymized usage data through cookies or similar technologies.

Information processed through our AI platform
When customers use Nexora’s AI platform, certain data may be processed to deliver analytics, insights, and reporting. This may include recorded interactions and related metadata, handled strictly under contractual and legal obligations.

PURPOSE OF DATA COLLECTION
We process personal data to operate and improve our services, respond to inquiries, support sales and recruitment activities, comply with legal obligations, and maintain the security and reliability of our platform.

DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

DATA SECURITY
Nexora implements appropriate technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, or misuse. Our partners and service providers are contractually required to maintain confidentiality and security standards.

DATA SHARING
Personal data may be shared with trusted service providers that support our business operations, such as analytics or marketing partners, strictly for legitimate business purposes and under appropriate safeguards.

YOUR RIGHTS
Depending on your location, you may have rights to access, correct, restrict, or delete your personal data, or to object to certain processing activities. Requests can be submitted by contacting our privacy team.

LAW ENFORCEMENT & GOVERNMENT REQUESTS
We may disclose personal data when required to do so by law or in response to valid legal requests from public authorities.

COOKIES
We use cookies and similar technologies to enhance user experience and analyze website performance. You may control cookie usage through your browser settings.

CHILDREN
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

BUSINESS TRANSFERS
In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to applicable data protection laws.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Continued use of our website constitutes acceptance of the updated policy.

CONTACT
If you have questions or concerns regarding this Privacy Policy, please contact us at privacy@nexora.ai.