OPS VOICE ASSISTANT

Hands-free intelligence for every frontline operation

A voice-first assistant for warehouses, delivery teams, and field operations — giving workers instant answers, safe command execution, and real-time support without breaking their flow.

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Ops Voice Assistant interface in a warehouse environment

Trusted by teams running complex operations at scale

When people reach out, they are going through something in healthcare. We'd like to reserve our human capacity to handle those difficult conversations. And VoiceAI allows us to do just that. Provide timely support for routine questions and let our human agents focus on the difficult conversations.

David Singh
Product Manager, Accolade

We've seen a decrease in AHT due to Real-time Copilot's ability to help guide our agents through the call, keeping them from wandering off script, ensuring that our agents are handling calls appropriately and as quickly as possible.

Jim Degliumberto
COO/CIO

We taught the team how to teach themselves. We started seeing less escalations and lower handle times because they no longer waited on certain people to answer questions. We also get feedback on our knowledge articles and can improve them for other employees.

Manny Noyola
Director of Patient Services

VOICE-FIRST AI

Ask, act, and move — without stopping work

Ops Voice Assistant gives frontline workers instant answers from operational systems using natural voice. From inventory checks to delivery status and safety procedures, teams get what they need without screens, keyboards, or interruptions.

Voice assistant responding to operational queries

SAFE EXECUTION

Turn voice commands into controlled actions

Go beyond answers. Ops Voice Assistant securely triggers workflows across systems — updating records, logging actions, or escalating issues — all with built-in permissions and safeguards to prevent costly mistakes.

Secure voice command execution across systems

OPERATIONAL INSIGHT

See where work slows down — and why

Every interaction becomes signal. Nexora captures patterns across questions, delays, and actions, giving leaders visibility into bottlenecks, training gaps, and process breakdowns across distributed teams.